After a Complaint Box essay, the good folks at the Times follow up with various reader reactions.  As of now, there are 151 comments from the readers on the web, and I think these two might be my favorite:

1. Better loud and occupied than silent and empty or worse yet, visited only by cranky Sung J Woo.

2. I’m dismayed see you lead off with yet another hackneyed stereotype of librarians: “…and the occasional shush — delivered with an index finger crossing the lips of a bespectacled, cardigan-wearing librarian.” Get with it, Mr. Woo. I’m a librarian, and I shop at Express.

Way to put me and my best Andy Rooney impression in my place!  I love it.  As a writer, it’s a rare gift to see so many direct opinions from readers.  Thank you to all who have contributed — keep them coming!